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Retell AI

Single / multi prompt agent function parameter empty

Degraded Lasted 27m · started · Retell AI's page

Level
confirmed
Worst impact
Degraded
Down Index
16of 100

What to do

  • Check whether your product depends on Retell AI. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 27m it lasted.

    Anything that failed between 2025-08-08 04:40 UTC and 2025-08-08 05:07 UTC may need a replay.
  • Subscribe to Retell AI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=retell works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Retell AI 2

  1. identified

    19:42: there start to be reports on single / multi prompt agents having issues with function parameter being empty. 21:25: issue was identified and a hotfix is being rolled out. We are keep monitoring the issue.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-46b6d867f5

Is Retell AI still down?

No, this incident was resolved 2025-08-08 05:07 UTC. For Retell AI's live state, see https://down.guide/retell.

How long did it last?

27m, from 2025-08-08 04:40 UTC to 2025-08-08 05:07 UTC, by the times Retell AI posted.

What caused it?

Retell AI hasn't published a root cause. If it does, it shows here.

Where does this come from?

Retell AI's official status page, https://status.retellai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.