# Chats and calls unavailable for GPT-4o and 4o-mini

- Provider: [Retell AI](https://down.guide/retell)
- Level: confirmed
- Impact: Degraded
- lasted 2h 4m
- started 2026-06-22 07:00 UTC
- Web Call, SMS chat, Phone Call +1
- id: DWN-5eddac846e
- Official page: https://stspg.io/bgf91wl04wn6

## Updates from Retell AI
### 2026-06-22 07:00 UTC: identified
Due to a recent regression, AI calls and chats powered by GPT-4o and GPT-4o mini are currently unavailable.
Our team is working to restore service as quickly as possible.

### 2026-06-22 08:16 UTC: monitoring
A fix is being deployed; we are actively monitoring.

### 2026-06-22 09:03 UTC: resolved
The incident has been resolved

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