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Retell AI

Small portion of community voice not working

Degraded Lasted 0m · started · Retell AI's page

Level
confirmed
Worst impact
Degraded
Down Index
8of 100

What to do

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  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-03-04 18:21 UTC and 2026-03-04 14:30 UTC may need a replay.
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Updates from Retell AI 1

  1. resolved

    There was an accidental change in the logic of account cleanup that led to the deletion of small portion of community voice resources, which caused those agents with the voice having issues. We have fixed the logic, and have been running a backfill to detect and add back those resources.

    provider

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Corrections

None so far.

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Questions about DWN-6c2f1fc087

Is Retell AI still down?

No, this incident was resolved 2026-03-04 14:30 UTC. For Retell AI's live state, see https://down.guide/retell.

How long did it last?

0m, from 2026-03-04 18:21 UTC to 2026-03-04 14:30 UTC, by the times Retell AI posted.

What caused it?

Retell AI hasn't published a root cause. If it does, it shows here.

Where does this come from?

Retell AI's official status page, https://status.retellai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.