# Transfer Phone Number and Custom Tool Issues

- Provider: [Retell AI](https://down.guide/retell)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2025-06-19 02:09 UTC
- Phone Call
- id: DWN-a8fcf643b0
- Official page: https://stspg.io/crgrn3rg6frx

## Updates from Retell AI
### 2025-06-19 02:09 UTC: resolved
We have identified and fixed issues affecting transfer phone number with static number and missing call objects in custom tool invocations. Both issues have been fully resolved after 1 hour and 20 minutes of downtime.

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