- Level
- confirmed
- Worst impact
- Partial outage
- Down Index
- 27of 100
What to do
Check whether your product depends on Retell AI. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 45m it lasted.
Anything that failed between 2025-12-30 21:20 UTC and 2025-12-30 22:04 UTC may need a replay.Subscribe to Retell AI's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=retell works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Retell AI 4
- investigating
A recent code change introduced an issue in the ASR module that may cause some agents to go offline. We are working on a fix actively.
provider
- investigating
We are continuing to investigate this issue.
provider
- monitoring
The fix is being pushed to the production, we are observing and monitoring the current system status.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-dd134d933a
Is Retell AI still down?
No, this incident was resolved 2025-12-30 22:04 UTC. For Retell AI's live state, see https://down.guide/retell.
How long did it last?
45m, from 2025-12-30 21:20 UTC to 2025-12-30 22:04 UTC, by the times Retell AI posted.
What caused it?
Retell AI hasn't published a root cause. If it does, it shows here.
Where does this come from?
Retell AI's official status page, https://status.retellai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.