# Telynx - SIP Trunking Service Degradation

- Provider: [Retell AI](https://down.guide/retell)
- Level: confirmed
- Impact: Degraded
- lasted 2h 17m
- started 2026-02-20 21:43 UTC
- Phone Call
- id: DWN-f9698086e3
- Official page: https://stspg.io/9yt7bn7x25jm

## Updates from Retell AI
### 2026-02-20 21:43 UTC: identified
We are currently experiencing service degradation affecting SIP trunking through our upstream provider, Telnyx. This may result in call connection issues.
https://status.telnyx.com/

### 2026-02-21 00:00 UTC: resolved
This incident has been resolved.

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