# Retool Mobile apps cannot be opened in the in-browser preview

- Provider: [Retool](https://down.guide/retool)
- Level: confirmed
- Impact: Partial outage
- lasted 4h 3m
- started 2026-06-04 15:13 UTC
- Classic web app
- id: DWN-0f5efe65e5
- Official page: https://stspg.io/86v89426frxb

## Updates from Retool
### 2026-06-04 15:13 UTC: investigating
We are investigating reports that Retool Mobile apps fail to load when opened in a web browser (the in-browser "View"/user-mode preview and the editor preview button). Editing mobile apps and running them in the native iOS/Android Retool Mobile apps are unaffected.

### 2026-06-04 15:45 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-06-04 16:39 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-06-04 19:16 UTC: resolved
This incident has been resolved.

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