# Snowflake Rejecting OAuth Requests With prompt Parameter

- Provider: [Retool](https://down.guide/retool)
- Level: confirmed
- Impact: Degraded
- lasted 3h 54m
- started 2025-12-18 19:53 UTC
- Resource Queries
- id: DWN-6650a8083d
- Official page: https://stspg.io/d546psy574jg

## Updates from Retool
### 2025-12-18 19:53 UTC: identified
We have identified an issue where OAuth requests to Snowflake with any value being passed via the prompt parameter are being rejected. We are actively working on implementing a fix.
In the meantime, the current workaround is to remove the prompt parameter entirely from your OAuth requests to Snowflake.

### 2025-12-18 23:46 UTC: resolved
The issue has been fixed on Retool Cloud and all systems are operating normally. Self-hosted customers can remove the \`prompt\` parameter as a workaround until the patch is available.

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