# Errors calling resources with Per-User authentication in Apps built with the New App Editor

- Provider: [Retool](https://down.guide/retool)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 53m
- started 2026-08-14 15:06 UTC
- New app builder
- id: DWN-8e717d69a7
- Official page: https://stspg.io/bs2qvfp9l7cw

## Updates from Retool
### 2026-08-14 15:06 UTC: investigating
We are currently investigating this issue.

### 2026-08-14 15:20 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-08-14 16:36 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-08-14 19:00 UTC: resolved
This incident has been resolved.

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