# \[Retool Cloud\] Google Sheets Integration Intermittently Failing with "Premature Close" Errors

- Provider: [Retool](https://down.guide/retool)
- Level: confirmed
- Impact: Degraded
- lasted 13h 18m
- started 2026-04-17 14:19 UTC
- Resource Queries
- id: DWN-94e38e6e4c
- Official page: https://stspg.io/9fbffjbd1tzm

## Updates from Retool
### 2026-04-17 14:19 UTC: investigating
We are investigating an issue where Google Sheets resources are intermittently failing with a "premature close" error. This is affecting a subset of users on Retool Cloud. Our team is actively investigating the root cause and working on a mitigation.

### 2026-04-17 17:58 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-04-17 18:24 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-04-18 03:35 UTC: monitoring
The issue has been resolved.

### 2026-04-18 03:36 UTC: resolved
This incident has been resolved.

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