# \[Retool Cloud\] PostgreSQL and REST API Resource Queries Intermittently Failing

- Provider: [Retool](https://down.guide/retool)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 27m
- started 2026-04-16 15:49 UTC
- Resource Queries, RetoolDB
- id: DWN-ff31b0d4e6
- Official page: https://stspg.io/1nt1nlvk9sf2

## Updates from Retool
### 2026-04-16 15:49 UTC: investigating
We are currently investigating an issue causing PostgreSQL and REST API queries to fail. This also affects users' ability to use RetoolDB.

### 2026-04-16 17:01 UTC: identified
We have identified the potential root cause of this issue and are implementing a fix

### 2026-04-16 17:36 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-04-16 18:17 UTC: resolved
Following the fix we are seeing error rates of the affected services return to normal. With that in mind, we are considering this issue resolved.

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