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RevenueCat

Elevated Google Play API Error Rate

Degraded Lasted 4h 9m · started · RevenueCat's page

Level
confirmed
Worst impact
Degraded
Components
Google Play Store Receipt Server
Down Index
22of 100

What to do

  • Check whether you use RevenueCat Google Play Store Receipt Server. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 9m it lasted.

    Anything that failed between 2026-05-29 15:45 UTC and 2026-05-29 19:55 UTC may need a replay.
  • Subscribe to RevenueCat's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=revenuecat works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from RevenueCat 3

  1. investigating

    We are observing elevated error rates from the Google Play API. This might prevent some user's entitlements from being granted after purchase. We're working on a mitigation to unlock these customers.

    provider

  2. monitoring

    Google Play API started returning some new, undocumented error responses for a subset of subscriptions over the last few hours. Our investigation revealed that the vast majority of them are associated with purchases that expired a long time ago. This means that no new purchases are being blocked, but API requests were still impacted by these unexpected errors. We have implemented suppression for these errors when we can programmatically confirm that they refer to long-expired purchases. This has reduced the errors returned by the RevenueCat receipts endpoint by almost 100%, so the issue is now mitigated. We have informed Google about these new unexpected errors and expect them to work on a permanent fix.

    provider

  3. resolved

    Our mitigations have eliminated the impact on RevenueCat clients. We will continue tracking the situation and following up with Google on a permanent fix.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-2c64b63659

Is RevenueCat still down?

No, this incident was resolved 2026-05-29 19:55 UTC. For RevenueCat's live state, see https://down.guide/revenuecat.

How long did it last?

4h 9m, from 2026-05-29 15:45 UTC to 2026-05-29 19:55 UTC, by the times RevenueCat posted.

What was affected?

RevenueCat named Google Play Store Receipt Server.

What caused it?

RevenueCat hasn't published a root cause. If it does, it shows here.

Where does this come from?

RevenueCat's official status page, https://status.revenuecat.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.