# Increased error rate on our API

- Provider: [RevenueCat](https://down.guide/revenuecat)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 50m
- started 2026-02-10 20:45 UTC
- API Uptime, Overview, Charts +5
- id: DWN-2fd8a515d2
- Official page: https://stspg.io/ky0p5nqq6qwq

## Updates from RevenueCat
### 2026-02-10 20:45 UTC: investigating
We're currently investigating an increased error rate on some of our APIs.

### 2026-02-10 21:02 UTC: investigating
We believe we have identified an issue with Cloudfront, and we have applied an emergency mitigation. We're seeing recovery on SDK APIs.

### 2026-02-10 21:13 UTC: monitoring
We’ve recovered the SDK API, and purchases from your app are now being processed successfully.
Some dashboard functionality may still be unreliable. Our team is continuing to work on mitigating the CloudFront issues, and we’ll share further updates as progress is made.

### 2026-02-10 21:20 UTC: monitoring
We’ve recovered the SDK API, and purchases from your app are now being processed successfully.
Some dashboard functionality and paywall assets may still be unavailable. Our team is continuing to work on mitigating the CloudFront issues, and we’ll share further updates as progress is made.

### 2026-02-10 21:47 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-02-10 22:06 UTC: monitoring
We purged the DNS cache and are starting to see improving dashboard error rates. There is still a long tail of errors we are monitoring.

### 2026-02-10 22:11 UTC: monitoring
The primary DNS servers have recovered and updates have propagated to most DNS providers. Note that some ISPs and network setups might cache DNS entries longer, so errors might persist and might take longer to resolve for some users.

### 2026-02-11 00:35 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).