Rico is having issues

What to do

• Check whether you use RevenueCat AI features. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 10m it lasted.

  Anything that failed between 2026-08-06 17:04 UTC and 2026-08-06 18:14 UTC may need a replay.

• Subscribe to RevenueCat's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=revenuecat works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from RevenueCat 4

1. investigatingAug 6, 2026, 5:04 PM UTC

   We are currently investigating a complete outage affecting Rico. All requests to the service are failing at this time. We will provide an update as soon as we have more information.

   provider

2. identifiedAug 6, 2026, 5:06 PM UTC

   We've identified the issue: an outage with one of our upstream AI inference providers is causing Rico to fail. This is an external dependency issue, and we are actively monitoring the provider's status and working on mitigation options. We will post another update as soon as we have more information.

   provider

3. monitoringAug 6, 2026, 5:16 PM UTC

   Our upstream AI inference provider has recovered, and Rico is now operating normally. We're continuing to monitor closely to confirm full stability before marking this resolved. We will provide a final update shortly.

   provider

4. resolvedAug 6, 2026, 6:14 PM UTC

   Rico continues recovered and stable, we consider the incident resolved.

   provider

Corrections

None so far.

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