# ARR/MRR charts are incorrect for some users

- Provider: [RevenueCat](https://down.guide/revenuecat)
- Level: confirmed
- Impact: Degraded
- lasted 5h 45m
- started 2026-03-31 09:59 UTC
- Charts
- id: DWN-8cde26a04e
- Official page: https://stspg.io/4myg9ngc4nc2

## Updates from RevenueCat
### 2026-03-31 09:59 UTC: identified
We have identified a problem affecting the Play Store which results in inflated MRR/ARR numbers for Charts v3. We have identified the problem and we are working on a fix.

### 2026-03-31 12:42 UTC: identified
We have found that the issue only affects charts for Play Store products that have two introductory offers. We are currently testing our fix before the final deployment and backfilling of the affected charts.

### 2026-03-31 15:43 UTC: identified
We have applied the fix, and we are currently backfilling the affected charts.

### 2026-03-31 15:44 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).