Real-time Charts (beta): Active Customers chart and Overview dashboard have delayed data

What to do

• Check whether you use RevenueCat Overview, Charts. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1d 5h it lasted.

  Anything that failed between 2025-11-03 17:12 UTC and 2025-11-04 22:53 UTC may need a replay.

• Subscribe to RevenueCat's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=revenuecat works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from RevenueCat 3

1. identifiedNov 3, 2025, 5:12 PM UTC

   We’re currently experiencing a delay in data updates for the Active Customers chart and the Overview dashboard. Our team is actively working to bring the data up to date.

   provider

2. monitoringNov 3, 2025, 8:12 PM UTC

   We have identified the root cause of the issue and are processing the backlog of data. The Active Customers charts (currently in beta) and Overview panel will start showing up-to-date information within 24 hours.

   provider

3. resolvedNov 4, 2025, 10:53 PM UTC

   We have finished processing the data backlog. Real-time charts now show up-to-date information in the Active Customers chart and the Overview panel.

   provider

Corrections

None so far.

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