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RevenueCat

Delayed Data in Charts, Experiments, Data Exports and Customer Lists

Degraded Lasted 8h 34m · started · RevenueCat's page

Level
confirmed
Worst impact
Degraded
Components
Overview, Charts, Customer Lists, Scheduled Data Exports
Down Index
26of 100

What to do

  • Check whether you use RevenueCat Overview, Charts, Customer Lists, Scheduled Data Exports. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 8h 34m it lasted.

    Anything that failed between 2025-12-11 08:02 UTC and 2025-12-11 16:36 UTC may need a replay.
  • Subscribe to RevenueCat's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=revenuecat works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from RevenueCat 4

  1. identified

    We are currently experiencing delays in the data source that powers charts, experiments, data exports, and customer lists. Our team has identified the issue and is actively working on a fix. Thank you for your patience.

    provider

  2. identified

    Data exports and customer lists are now fully up to date. Updates for charts and experiments are still in progress.

    provider

  3. identified

    Charts are now up to date as well. The only remaining stale data is for experiment results.

    provider

  4. resolved

    Experiment results are now also updated and all data is fully up to date. Some scheduled data exports contained missing data, but they will repopulate automatically during the next export cycle.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9f7acbba75

Is RevenueCat still down?

No, this incident was resolved 2025-12-11 16:36 UTC. For RevenueCat's live state, see https://down.guide/revenuecat.

How long did it last?

8h 34m, from 2025-12-11 08:02 UTC to 2025-12-11 16:36 UTC, by the times RevenueCat posted.

What was affected?

RevenueCat named Overview, Charts, Customer Lists, Scheduled Data Exports.

What caused it?

RevenueCat hasn't published a root cause. If it does, it shows here.

Where does this come from?

RevenueCat's official status page, https://status.revenuecat.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.