- Level
- confirmed
- Worst impact
- Degraded
- Components
- Charts
- Down Index
- 21of 100
What to do
Check whether you use RevenueCat Charts. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 35m it lasted.
Anything that failed between 2026-02-19 02:48 UTC and 2026-02-19 05:23 UTC may need a replay.Subscribe to RevenueCat's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=revenuecat works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from RevenueCat 5
- investigating
We are currently investigating an issue with the Charts V3 Beta not showing data. Workaround: Disable Charts V3 via the switch (top right) in the dashboard.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- identified
* Charts V3 Beta is currently disabled for all users. * We have repaired the underlying problem, but we have to apply further fixes to prevent the issue from re-triggering.
provider
- monitoring
The underlying infrastructure issue has been resolved. We are gradually re-enabling services and monitoring for stability. Charts V3 Beta remains disabled as a precaution and will be re-enabled once we confirm full stability.
provider
- resolved
Charts V3 Beta is now available again for all users. The underlying infrastructure issue has been resolved. Data processing jobs are still being re-enabled and any data gaps will be backfilled automatically.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-c45aff0008
Is RevenueCat still down?
No, this incident was resolved 2026-02-19 05:23 UTC. For RevenueCat's live state, see https://down.guide/revenuecat.
How long did it last?
2h 35m, from 2026-02-19 02:48 UTC to 2026-02-19 05:23 UTC, by the times RevenueCat posted.
What was affected?
RevenueCat named Charts.
What caused it?
RevenueCat hasn't published a root cause. If it does, it shows here.
Where does this come from?
RevenueCat's official status page, https://status.revenuecat.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.