# Dashboard: Charts V3 Beta availability issues

- Provider: [RevenueCat](https://down.guide/revenuecat)
- Level: confirmed
- Impact: Degraded
- lasted 2h 35m
- started 2026-02-19 02:48 UTC
- Charts
- id: DWN-c45aff0008
- Official page: https://stspg.io/g2t2zr6fwz7j

## Updates from RevenueCat
### 2026-02-19 02:48 UTC: investigating
We are currently investigating an issue with the Charts V3 Beta not showing data.
Workaround: Disable Charts V3 via the switch (top right) in the dashboard.

### 2026-02-19 03:00 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-02-19 04:34 UTC: identified
\* Charts V3 Beta is currently disabled for all users.
\* We have repaired the underlying problem, but we have to apply further fixes to prevent the issue from re-triggering.

### 2026-02-19 05:08 UTC: monitoring
The underlying infrastructure issue has been resolved. We are gradually re-enabling services and monitoring for stability. Charts V3 Beta remains disabled as a precaution and will be re-enabled once we confirm full stability.

### 2026-02-19 05:23 UTC: resolved
Charts V3 Beta is now available again for all users. The underlying infrastructure issue has been resolved. Data processing jobs are still being re-enabled and any data gaps will be backfilled automatically.

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