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RevenueCat

Problems connecting to Apple services

Partial outage Lasted 10h 45m · started · RevenueCat's page

Level
confirmed
Worst impact
Partial outage
Components
Apple Receipt Server
Down Index
34of 100

What to do

  • Check whether you use RevenueCat Apple Receipt Server. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 10h 45m it lasted.

    Anything that failed between 2026-07-26 23:06 UTC and 2026-07-27 09:50 UTC may need a replay.
  • Subscribe to RevenueCat's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=revenuecat works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from RevenueCat 6

  1. investigating

    We are investigating errors with Apple's services. We have enabled a temporary fallback mechanism that should provide limited functionality.

    provider

  2. identified

    Apple have acknowledged problems with multiple services. We will keep granting short-lived, temporary entitlements until the problem is resolved. Once the error rate returns to normal, we will disable this mitigation and revalidate the affected purchases.

    provider

  3. monitoring

    We're monitoring the Receipt Server for recovery Because we're unable to validate new purchases with the store, we're granting new users a short-term entitlement (at most 24 hours). This prevents customers from being denied access during exceptional situations, such as partial app store outages After connectivity is restored, if validation succeeds, expect a regular initial purchase. If validation fails, the temporary entitlements will expire

    provider

  4. monitoring

    Apple's Receipt Server is back up We're replaying purchases Temporary entitlements will either turn into 'real' purchases, or will expire, and related webhook and intergation events for the duration of the outage will start coming through

    provider

  5. monitoring

    We are continuing to replay impacted receipts. This does not impact customers that made purchases during the outage window as the temporary entitlement granted by RevenueCat will ensure a seamless transition. This incident will be closed out once all the purchases have been replayed.

    provider

  6. resolved

    All the impacted purchases have been replayed.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e1522de3bb

Is RevenueCat still down?

No, this incident was resolved 2026-07-27 09:50 UTC. For RevenueCat's live state, see https://down.guide/revenuecat.

How long did it last?

10h 45m, from 2026-07-26 23:06 UTC to 2026-07-27 09:50 UTC, by the times RevenueCat posted.

What was affected?

RevenueCat named Apple Receipt Server.

What caused it?

RevenueCat hasn't published a root cause. If it does, it shows here.

Where does this come from?

RevenueCat's official status page, https://status.revenuecat.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.