# Intermittent issues in Rico chats

- Provider: [RevenueCat](https://down.guide/revenuecat)
- Level: confirmed
- Impact: Degraded
- lasted 52m
- started 2026-10-29 15:59 UTC
- AI features
- id: DWN-e6eb0a83de
- Official page: https://stspg.io/vx8pwfzndg71

## Updates from RevenueCat
### 2026-10-29 15:59 UTC: investigating
We're seeing intermittent failures in Rico chats - we're currently investigating the issue.

### 2026-10-29 15:59 UTC: investigating
We are continuing to investigate this issue.

### 2026-10-29 16:00 UTC: investigating
We are continuing to investigate this issue.

### 2026-10-29 16:27 UTC: monitoring
Failure rates have dropped. The cause seemed to be an incident with the underlying Cloudflare infrastructure. We'll keep monitoring until full resolution of the issues have been confirmed.

### 2026-10-29 16:50 UTC: resolved
Underlying issues have been resolved

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