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RevenueCat

Increased Apple App Store API Error Rates

Degraded Lasted 5h 30m · started · RevenueCat's page

Level
confirmed
Worst impact
Degraded
Components
Apple Receipt Server
Down Index
22of 100

What to do

  • Check whether you use RevenueCat Apple Receipt Server. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 30m it lasted.

    Anything that failed between 2025-10-08 07:52 UTC and 2025-10-08 13:22 UTC may need a replay.
  • Subscribe to RevenueCat's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=revenuecat works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from RevenueCat 3

  1. monitoring

    We are seeing an increase in 500 error responses from Apple's App Store server APIs. To prevent this from impacting customers, we have enabled an outage mode that grants a temporary short-lived entitlement when a purchase is unable to be validated due to a 500 error from Apple. Once the error rate returns to normal, we'll disable the outage mode mitigation.

    provider

  2. monitoring

    We are continuing to monitor for any further issues.

    provider

  3. resolved

    We haven't seen any errors for about two hours now. All the impacted receipts have been replayed so there is no customer impact.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ebd2586fbb

Is RevenueCat still down?

No, this incident was resolved 2025-10-08 13:22 UTC. For RevenueCat's live state, see https://down.guide/revenuecat.

How long did it last?

5h 30m, from 2025-10-08 07:52 UTC to 2025-10-08 13:22 UTC, by the times RevenueCat posted.

What was affected?

RevenueCat named Apple Receipt Server.

What caused it?

RevenueCat hasn't published a root cause. If it does, it shows here.

Where does this come from?

RevenueCat's official status page, https://status.revenuecat.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.