# Increased Apple App Store API Error Rates

- Provider: [RevenueCat](https://down.guide/revenuecat)
- Level: confirmed
- Impact: Degraded
- lasted 5h 30m
- started 2025-10-08 07:52 UTC
- Apple Receipt Server
- id: DWN-ebd2586fbb
- Official page: https://stspg.io/2bbtkk70n4gt

## Updates from RevenueCat
### 2025-10-08 07:52 UTC: monitoring
We are seeing an increase in 500 error responses from Apple's App Store server APIs. To prevent this from impacting customers, we have enabled an outage mode that grants a temporary short-lived entitlement when a purchase is unable to be validated due to a 500 error from Apple.
Once the error rate returns to normal, we'll disable the outage mode mitigation.

### 2025-10-08 07:52 UTC: monitoring
We are continuing to monitor for any further issues.

### 2025-10-08 13:22 UTC: resolved
We haven't seen any errors for about two hours now. All the impacted receipts have been replayed so there is no customer impact.

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