- Level
- confirmed
- Worst impact
- Degraded
- Components
- Charts, Scheduled Data Exports
- Down Index
- 25of 100
What to do
Check whether you use RevenueCat Charts, Scheduled Data Exports. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 14h 25m it lasted.
Anything that failed between 2026-01-24 08:24 UTC and 2026-01-24 22:49 UTC may need a replay.Subscribe to RevenueCat's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=revenuecat works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from RevenueCat 5
- investigating
We are investigating an issue affecting our analytics pipeline that is causing delayed or inaccurate data in Charts, Experiments, and Scheduled Data Exports. Deleted records are not being properly removed from these products. We are actively working to identify the root cause and will provide an update once we have more information.
provider
- identified
We have identified the root cause of the issue affecting Charts, Experiments, and Scheduled Data Exports. A recent configuration change was preventing deleted records from being synced correctly. We are now deploying a fix and will continue to monitor the systems.
provider
- monitoring
We have identified and fixed the issue preventing deleted records from syncing to our analytics products. Deletes are now flowing correctly. We are processing a backlog of data to ensure Charts, Experiments, and Scheduled Data Exports reflect accurate information.
provider
- monitoring
We have resolved an issue that was preventing some deleted records from syncing to Charts, Experiments, and Scheduled Data Exports. The fix has been deployed and data is now flowing correctly. The vast majority of customers were not impacted. We are continuing to monitor the systems
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-f1f386aa1e
Is RevenueCat still down?
No, this incident was resolved 2026-01-24 22:49 UTC. For RevenueCat's live state, see https://down.guide/revenuecat.
How long did it last?
14h 25m, from 2026-01-24 08:24 UTC to 2026-01-24 22:49 UTC, by the times RevenueCat posted.
What was affected?
RevenueCat named Charts, Scheduled Data Exports.
What caused it?
RevenueCat hasn't published a root cause. If it does, it shows here.
Where does this come from?
RevenueCat's official status page, https://status.revenuecat.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.