# Issues logging into Rippling

- Provider: [Rippling](https://down.guide/rippling)
- Level: confirmed
- Impact: Degraded
- lasted 3h 29m
- started 2026-03-08 14:41 UTC
- Rippling App
- id: DWN-006fe2b151
- Official page: https://stspg.io/2m5xtvp66l27

## Updates from Rippling
### 2026-03-08 14:41 UTC: identified
Access to the Rippling app login page is slow due to high database load. We have identified the root cause and are working on a fix.

### 2026-03-08 15:00 UTC: investigating
We reverted the issue that was believed to be the root cause, but it did not fully resolve the issue. We are continuing to investigate the root cause while working on mitigating the impact.

### 2026-03-08 15:09 UTC: investigating
The impact has been mitigated, with app access operational again

### 2026-03-08 15:20 UTC: monitoring
We added a database index and have mitigated the issue

### 2026-03-08 18:10 UTC: resolved
This incident has been resolved.

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