# Rippling app not loading for customers

- Provider: [Rippling](https://down.guide/rippling)
- Level: confirmed
- Impact: Partial outage
- lasted 6h 42m
- started 2026-09-18 16:18 UTC
- Rippling App
- id: DWN-0a7b6bfaf2
- Official page: https://stspg.io/z8kfrl4nx9f8

## Updates from Rippling
### 2026-09-18 16:18 UTC: investigating
Rippling is loading intermittently/not at all for both employees and customers

### 2026-09-18 16:19 UTC: investigating
We are continuing to investigate this issue.

### 2026-09-18 17:21 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-09-18 23:00 UTC: resolved
This incident has been resolved.

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