# Delayed sync in integrations

- Provider: [Rippling](https://down.guide/rippling)
- Level: confirmed
- Impact: Partial outage
- lasted 0m
- started 2026-08-06 18:29 UTC
- Third-party integrations
- id: DWN-0dcc210ae8
- Official page: https://stspg.io/p61qncr5ks95

## Updates from Rippling
### 2026-08-06 16:12 UTC: identified
Several integrations including Ramp and Box are experiencing delays in data syncing. Any changes to the integration are not syncing and admins may see accounts as disconnected. Existing employee access is not affected.

### 2026-08-06 16:36 UTC: investigating
Several integrations including Ramp and Box are experiencing delays in data syncing. Any changes to the integration are not syncing and admins may see accounts as disconnected. Existing employee access is not affected.

### 2026-08-06 18:03 UTC: monitoring
A fix has been deployed and we are rolling it out for all impacted integrations. Any data not yet synced will start resyncing automatically.

### 2026-08-06 18:29 UTC: resolved
We identified an issue where some third-party integrations were showing disconnected / invalid-token behavior related to the rollout. The team reverted the change in production and retriggered syncs to recover affected integrations.
- Impacted integrations, including Ramp and Box, have recovered 
- Some integrations that remain disconnected are unrelated to the this incident. In those cases, tokens were already revoked, expired, or deactivated, and customers may need to reconnect manually

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