# Google Workspace integration features unavailable

- Provider: [Rippling](https://down.guide/rippling)
- Level: confirmed
- Impact: Degraded
- lasted 4h 10m
- started 2026-04-16 18:52 UTC
- Single Sign-on (SSO), Workflow Studio, Authentication +2
- id: DWN-0f83b000b0
- Official page: https://stspg.io/h3h0gjkwwggh

## Updates from Rippling
### 2026-04-16 18:52 UTC: identified
Google Workspace integration features, including SSO, were unavailable for a 15-30 min period of time earlier today. Access has been restored, but we are investigating to confirm no ongoing impact for customers.

### 2026-04-16 19:36 UTC: identified
The root cause of this incident was deletion of Google Workspace app metadata, which made Google Workspace integration features unavailable. The impacted timeframe was 4/16/2026 10:59 AM PDT to 11:32 AM PDT. We are continuing to investigate the services impacted during that time period.

### 2026-04-16 19:46 UTC: identified
Some Rippling Notifications and emails from Workflow Studio were sent to personal email accounts during the affected window since lookup of Google Workspace work emails were unavailable

### 2026-04-16 23:02 UTC: resolved
The incident has been resolved. Events that failed during the affected window - such as user provisioning and group syncs - were successfully replayed.

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