# Rippling app is down

- Provider: [Rippling](https://down.guide/rippling)
- Level: confirmed
- Impact: Major outage
- lasted 8h 35m
- started 2026-09-29 19:20 UTC
- Rippling App
- id: DWN-16bbbc97e0
- Official page: https://stspg.io/jlwnt47313kk

## Root cause
> We are continuing to investigate the root cause of the database overload.

Category: Capacity. [Postmortem](https://stspg.io/jlwnt47313kk)

## Updates from Rippling
### 2026-09-29 19:20 UTC: investigating
We are investigating issues where the Rippling app is not loading. We will provide an update within the next 10 minutes.

### 2026-09-29 19:28 UTC: investigating
We observed an overload in utilization of our authentication database. Access to Rippling has started to recover but there may be some degraded performance.

### 2026-09-29 19:51 UTC: investigating
The Rippling app is fully operational again. We are continuing to investigate the root cause of the database overload.

### 2026-09-29 19:52 UTC: monitoring
The Rippling app is fully operational again. We are continuing to investigate the root cause of the database overload.

### 2026-09-30 03:55 UTC: resolved
This incident has been resolved.

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