- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Rippling App, Notifications
- Down Index
- 32of 100
What to do
Check whether you use Rippling Rippling App, Notifications. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 15m it lasted.
Anything that failed between 2025-10-27 15:23 UTC and 2025-10-27 18:38 UTC may need a replay.Subscribe to Rippling's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=rippling works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Rippling 5
- investigating
Customers may be experiencing a delay in notifications causing authentication delays. We are observing a 2 - 15 minute delay in notifications. This is under investigation.
provider
- investigating
We are temporarily suspending scheduled notification jobs in order to bring down the database load so that all other notifications -- including time-sensitive authentication notifications -- can recover to be delivered within SLA.
provider
- investigating
We have partial recovery where new notifications are being sent within the SLA of 10 seconds. Scheduled notifications continue to be suspended.
provider
- monitoring
The notification service has been restored, and notifications are now properly getting sent within the SLA. Scheduled notification jobs have been restored, so moving forward they will be sent at the scheduled time. Scheduled notifications that were scheduled to be sent during the suspended period -- between 9:15a PDT to 11:23a PDT -- are being sent now.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-4293c40ef9
Is Rippling still down?
No, this incident was resolved 2025-10-27 18:38 UTC. For Rippling's live state, see https://down.guide/rippling.
How long did it last?
3h 15m, from 2025-10-27 15:23 UTC to 2025-10-27 18:38 UTC, by the times Rippling posted.
What was affected?
Rippling named Rippling App, Notifications.
What caused it?
Rippling hasn't published a root cause. If it does, it shows here.
Where does this come from?
Rippling's official status page, https://status.rippling.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.