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Rippling

General service degradation

Partial outage Lasted 1h 2m · started · Rippling's page

Level
confirmed
Worst impact
Partial outage
Components
Rippling App
Down Index
28of 100

What to do

  • Check whether you use Rippling Rippling App. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 2m it lasted.

    Anything that failed between 2025-11-16 18:36 UTC and 2025-11-16 19:38 UTC may need a replay.
  • Subscribe to Rippling's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=rippling works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Rippling 3

  1. investigating

    We are experiencing degradation across multiple services due to high load on a database critical to groups

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    Our team has made changes to reduce load on the groups database and has scaled up the database infrastructure to accommodate additional load. The incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4dec6db75a

Is Rippling still down?

No, this incident was resolved 2025-11-16 19:38 UTC. For Rippling's live state, see https://down.guide/rippling.

How long did it last?

1h 2m, from 2025-11-16 18:36 UTC to 2025-11-16 19:38 UTC, by the times Rippling posted.

What was affected?

Rippling named Rippling App.

What caused it?

Rippling hasn't published a root cause. If it does, it shows here.

Where does this come from?

Rippling's official status page, https://status.rippling.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.