# Issues accessing Payroll

- Provider: [Rippling](https://down.guide/rippling)
- Level: confirmed
- Impact: Degraded
- lasted 58m
- started 2025-11-05 19:04 UTC
- ca, us
- id: DWN-a4d90490a8
- Official page: https://stspg.io/pg4sd4tpwd1w

## Updates from Rippling
### 2025-11-05 19:04 UTC: identified
We are aware of an issue where users are unable to access the Payroll app. The root cause has been identified and will be resolved within the next hour.

### 2025-11-05 20:02 UTC: resolved
Issue is now resolved. We have automatically extended the approval deadline for runs that had an approval date of November 5th. US-funded pay runs now have an approval time of 5pm PT, and Canada-funded runs have an approval deadline of 4pm PT.

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