# Issues accessing Rippling live chat and support email

- Provider: [Rippling](https://down.guide/rippling)
- Level: confirmed
- Impact: Degraded
- lasted 2h 11m
- started 2026-09-16 11:22 UTC
- id: DWN-ae54651022
- Official page: https://stspg.io/23tnnnch8b9f

## Updates from Rippling
### 2026-09-16 11:22 UTC: identified
We are currently experiencing a technical outage, impacting our live chat and support email systems. We'll provide an update in 30 minutes or sooner if additional information becomes available.

### 2026-09-16 12:21 UTC: identified
The system outage affecting live chat and support emails remains ongoing. We are continuing to monitor the situation and will provide another update in 30 minutes or sooner if additional information becomes available.

### 2026-09-16 13:34 UTC: resolved
The technical outage impacting our live chat and email support has been fully resolved. All support channels are operating normally, and our team is actively responding to all pending inquiries.

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