# Partial admins blocked from completing hiring flow at the Documents step

- Provider: [Rippling](https://down.guide/rippling)
- Level: confirmed
- Impact: Degraded
- lasted 2h 47m
- started 2026-04-21 18:01 UTC
- id: DWN-cf8910e80a
- Official page: https://stspg.io/bcn0fwtr9nwk

## Updates from Rippling
### 2026-04-21 18:01 UTC: identified
Partial admins are blocked from completing the hiring flow due to a permissions error at the 'send documents' step. The root cause has been identified and a fix should be rolled out in about 1 hour.

### 2026-04-21 20:48 UTC: resolved
The issue has been resolved

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