# Issues loading reports

- Provider: [Rippling](https://down.guide/rippling)
- Level: confirmed
- Impact: Degraded
- lasted 11h 34m
- started 2026-01-19 17:34 UTC
- Rippling App
- id: DWN-f83b117962
- Official page: https://stspg.io/0hdjvxmlqjyx

## Updates from Rippling
### 2026-01-19 17:34 UTC: investigating
We are currently investigating this issue.

### 2026-01-19 18:59 UTC: monitoring
The incident was due to feature flags failing and routing to a prior version of the Reports application. The issue has been mitigated, and we are monitoring the behavior.

### 2026-01-20 05:08 UTC: resolved
This incident has been resolved.

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