# Web degraded performance

- Provider: [Rollbar](https://down.guide/rollbar)
- Level: confirmed
- Impact: Degraded
- lasted 1h 42m
- started 2025-05-27 12:06 UTC
- id: DWN-8822f0b4d3
- Official page: https://status.rollbar.com/incidents/01JW8T5NABP5A9VQDA30ZFA8SD

## Updates from Rollbar
### 2025-05-27 11:46 UTC: investigating
We are experiencing web performance degradation. We are investigating actively and will post when we have identified the issue.

### 2025-05-27 12:18 UTC: identified
We are currently experiencing degraded performance due to an issue with a third-party service we rely on. This is affecting our web experience.
Our team is monitoring the situation and will provide updates as we learn more. We’ll post the next update in 60 minutes or sooner if we have new information."

### 2025-05-27 13:07 UTC: monitoring
The third-party provider has deployed a fix, and it is currently propagating. We are monitoring the rollout and will confirm once full recovery is observed. Impacted features may begin to recover during this time.

### 2025-05-27 13:48 UTC: resolved
This incident has been resolved, we apologize for any inconvenience during this time.

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