Widespread incident impacting multiple parts of our platform caused by an incident within our cloud provider

What to do

• Check whether your product depends on Rollbar. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 13m it lasted.

  Anything that failed between 2026-09-01 15:39 UTC and 2026-09-01 16:53 UTC may need a replay.

• Subscribe to Rollbar's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=rollbar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Rollbar 3

1. investigatingSep 1, 2026, 3:39 PM UTC

   We are currently experiencing an incident that is impacting multiple parts of the platform , we believe this is caused by an incident within our cloud provider. We are currently processing data but we are seeing some of our services such as WEB/API are potentially impacted. We will provide an update as we learn more about this issue, and we apologize for any inconvenience this might be causing.

   provider

2. monitoringSep 1, 2026, 3:59 PM UTC

   It appears that work has been done by our cloud provider which has resolved many of the issues we were experiencing but we will give this some more time while we monitor before resolving this issue.

   provider

3. resolvedSep 1, 2026, 4:53 PM UTC

   We believe everything is now back to normal , sorry for the inconvenience caused.

   provider

Corrections

None so far.

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