# Widespread incident impacting multiple parts of our platform caused by an incident within our cloud provider

- Provider: [Rollbar](https://down.guide/rollbar)
- Level: confirmed
- Impact: Degraded
- lasted 1h 13m
- started 2026-09-01 15:39 UTC
- id: DWN-894ee515ff
- Official page: https://status.rollbar.com/incidents/01M1ET0PSPE90F6GCA0XQYH1C2

## Updates from Rollbar
### 2026-09-01 15:39 UTC: investigating
We are currently experiencing an incident that is impacting multiple parts of the platform , we believe this is caused by an incident within our cloud provider. We are currently processing data but we are seeing some of our services such as WEB/API are potentially impacted. 
We will provide an update as we learn more about this issue, and we apologize for any inconvenience this might be causing.

### 2026-09-01 15:59 UTC: monitoring
It appears that work has been done by our cloud provider which has resolved many of the issues we were experiencing but we will give this some more time while we monitor before resolving this issue.

### 2026-09-01 16:53 UTC: resolved
We believe everything is now back to normal , sorry for the inconvenience caused.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).