- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 14of 100
What to do
Check whether your product depends on Rootly. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 10m it lasted.
Anything that failed between 2025-07-04 18:27 UTC and 2025-07-04 18:37 UTC may need a replay.Subscribe to Rootly's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=rootly works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Rootly 3
- identified
The issue has been identified and a fix is being implemented.
provider
- identified
We are currently investigating an issue impacting the Mobile API for Alerts, resulting in degraded service for customers accessing alerts via mobile devices. Affected users may experience: - Errors loading alert data - Web application access remains operational and unaffected.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-18031c5c6f
Is Rootly still down?
No, this incident was resolved 2025-07-04 18:37 UTC. For Rootly's live state, see https://down.guide/rootly.
How long did it last?
10m, from 2025-07-04 18:27 UTC to 2025-07-04 18:37 UTC, by the times Rootly posted.
What caused it?
Rootly hasn't published a root cause. If it does, it shows here.
Where does this come from?
Rootly's official status page, https://status.rootly.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.