# Some users seeing errors loading dropdowns and alert index page

- Provider: [Rootly](https://down.guide/rootly)
- Level: confirmed
- Impact: Degraded
- lasted 16m
- started 2026-08-27 12:41 UTC
- id: DWN-209dca54cc
- Official page: https://status.rootly.com/incidents/5f5ebe27-e9ac-4425-8a6d-7073cbe98c84

## Updates from Rootly
### 2026-08-27 12:41 UTC: investigating
We're aware that some users are experiencing errors (including intermittent 500 responses) when loading certain dropdown/selection menus and alert index table. On-call paging and alerting is unaffected. We're actively investigating and will post updates as we learn more.

### 2026-08-27 12:57 UTC: resolved
This incident has been resolved.

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