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Rootly

Delayed Sending of Emails

Degraded Lasted 47m · started · Rootly's page

Level
confirmed
Worst impact
Degraded
Down Index
17of 100

What to do

  • Check whether your product depends on Rootly. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 47m it lasted.

    Anything that failed between 2024-04-29 22:41 UTC and 2024-04-29 23:28 UTC may need a replay.
  • Subscribe to Rootly's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=rootly works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Rootly 2

  1. investigating

    Some emails sent through Rootly are queuing in SendGrid and processing after sitting in the queue for extended periods of time. We are currently debugging with SendGrid support.

    provider

  2. resolved

    This incident has been resolved and was due to an upstream 3rd party issue via SendGrid. Rootly availability and incident creation was not impacted.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-285e3f6121

Is Rootly still down?

No, this incident was resolved 2024-04-29 23:28 UTC. For Rootly's live state, see https://down.guide/rootly.

How long did it last?

47m, from 2024-04-29 22:41 UTC to 2024-04-29 23:28 UTC, by the times Rootly posted.

What caused it?

Rootly hasn't published a root cause. If it does, it shows here.

Where does this come from?

Rootly's official status page, https://status.rootly.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.