# Delayed Sending of Emails

- Provider: [Rootly](https://down.guide/rootly)
- Level: confirmed
- Impact: Degraded
- lasted 47m
- started 2024-04-29 22:41 UTC
- id: DWN-285e3f6121
- Official page: https://status.rootly.com/incidents/33aed3be-db7f-4a17-8c34-654542d18a3d

## Updates from Rootly
### 2024-04-29 22:41 UTC: investigating
Some emails sent through Rootly are queuing in SendGrid and processing after sitting in the queue for extended periods of time. We are currently debugging with SendGrid support.

### 2024-04-29 23:28 UTC: resolved
This incident has been resolved and was due to an upstream 3rd party issue via SendGrid. Rootly availability and incident creation was not impacted.

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