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Rootly

Intermittent Issues Accessing Rootly due to Cloudflare

Degraded Lasted 2h 4m · started · Rootly's page

Level
confirmed
Worst impact
Degraded
Regions
apac, eu
Down Index
27of 100

What to do

  • Check whether you use Rootly in apac, eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 4m it lasted.

    Anything that failed between 2025-11-18 11:54 UTC and 2025-11-18 13:58 UTC may need a replay.
  • Subscribe to Rootly's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=rootly works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Rootly 8

  1. investigating

    We are seeing upstream Cloudflare issues at the moment. They are experiencing a global outage that we are monitoring. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 It appears to be intermittent depending on the users location.

    provider

  2. monitoring

    We are seeing strong recovery across most regions (NA, EMEA, APAC, etc.). Everything appears to be functioning as expected for most users (some still require retries and is intermittent). We are continuing to monitor. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

    provider

  3. monitoring

    We are seeing degraded affects across several regions still for some users. We are continuing to monitor.

    provider

  4. monitoring

    We are seeing degraded affects across several regions still for some users (some with stronger recovery than others). We are continuing to monitor.

    provider

  5. monitoring

    We are seeing degraded affects across several regions still for some users. We are continuing to monitor. Cloudflare has identified the issue and implementing a fix: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7.

    provider

  6. monitoring

    We are continuing to monitor for any further issues.

    provider

  7. monitoring

    We are continuing to monitor for any further issues.

    provider

  8. resolved

    All regions are showing healthy traffic and all products are working as expected. We will continue to monitor out of precaution.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-3101b445a4

Is Rootly still down?

No, this incident was resolved 2025-11-18 13:58 UTC. For Rootly's live state, see https://down.guide/rootly.

How long did it last?

2h 4m, from 2025-11-18 11:54 UTC to 2025-11-18 13:58 UTC, by the times Rootly posted.

What was affected?

Rootly named in apac, eu.

What caused it?

Rootly hasn't published a root cause. If it does, it shows here.

Where does this come from?

Rootly's official status page, https://status.rootly.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.