# Experiencing issues connecting to Slack

- Provider: [Rootly](https://down.guide/rootly)
- Level: confirmed
- Impact: Degraded
- lasted 1h 3m
- started 2025-05-12 23:06 UTC
- id: DWN-512f3ecfbd
- Official page: https://status.rootly.com/incidents/7a3f5414-0fe6-4422-b260-53599814d4f7

## Updates from Rootly
### 2025-05-12 23:06 UTC: investigating
An upstream Slack incident has resulted in certain users being unable to load the platform. https://slack-status.com/2025-05/7b32241eb41a54aa

### 2025-05-13 00:09 UTC: resolved
Slack has resolved their incident: https://slack-status.com/2025-05/7b32241eb41a54aa.

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