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Rootly

On-Call Notifications Delayed

Partial outage Lasted 1h 43m · started · Rootly's page

Level
confirmed
Worst impact
Partial outage
Down Index
29of 100

What to do

  • Check whether your product depends on Rootly. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 43m it lasted.

    Anything that failed between 2025-10-20 09:53 UTC and 2025-10-20 11:36 UTC may need a replay.
  • Subscribe to Rootly's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=rootly works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Rootly 6

  1. identified

    The issue has been identified and a fix is being implemented.

    provider

  2. identified

    We are continuing to work on a fix for this issue.

    provider

  3. identified

    We are continuing to work on a fix for this issue.

    provider

  4. identified

    We are continuing to work through delayed on-call notifications. Incident response and Slack works as expected. We'll continue to provide regular updates here.

    provider

  5. identified

    We are continuing to work through delayed on-call notifications. Incident response and Slack works as expected. We'll continue to provide regular updates here.

    provider

  6. resolved

    The earlier delays in Rootly On-Call notifications have been fully resolved. All systems are operating normally. Thank you for your patience.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-5d48f9c6a4

Is Rootly still down?

No, this incident was resolved 2025-10-20 11:36 UTC. For Rootly's live state, see https://down.guide/rootly.

How long did it last?

1h 43m, from 2025-10-20 09:53 UTC to 2025-10-20 11:36 UTC, by the times Rootly posted.

What caused it?

Rootly hasn't published a root cause. If it does, it shows here.

Where does this come from?

Rootly's official status page, https://status.rootly.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.