# On-Call Notifications Delayed

- Provider: [Rootly](https://down.guide/rootly)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 43m
- started 2025-10-20 09:53 UTC
- id: DWN-5d48f9c6a4
- Official page: https://status.rootly.com/incidents/d4de6d10-0e93-4a9d-9f0b-e781772e081a

## Updates from Rootly
### 2025-10-20 09:53 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-10-20 10:05 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-10-20 10:10 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-10-20 10:31 UTC: identified
We are continuing to work through delayed on-call notifications. Incident response and Slack works as expected. We'll continue to provide regular updates here.

### 2025-10-20 11:22 UTC: identified
We are continuing to work through delayed on-call notifications. Incident response and Slack works as expected. We'll continue to provide regular updates here.

### 2025-10-20 11:36 UTC: resolved
The earlier delays in Rootly On-Call notifications have been fully resolved. All systems are operating normally. Thank you for your patience.

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