# Investigating Increased Latency

- Provider: [Rootly](https://down.guide/rootly)
- Level: confirmed
- Impact: Degraded
- lasted 1h 7m
- started 2025-10-29 20:32 UTC
- id: DWN-ae45b4747e
- Official page: https://status.rootly.com/incidents/4a29951e-e604-4681-bca4-c17fc0c60ef5

## Updates from Rootly
### 2025-10-29 20:32 UTC: investigating
We are currently investigating reports of increased latency across the Rootly platform. Users may experience slower-than-usual response times when performing actions.
At this time, paging and alerting are not impacted, and all core functionality remains operational.
Our engineering team is actively working to identify and mitigate the cause. We will provide updates as more information becomes available.

### 2025-10-29 21:10 UTC: identified
We've identified the issue and are working to towards mitigation.

### 2025-10-29 21:40 UTC: resolved
We have fully resolved the latency issues that were affecting our service. All systems are should now be operating normally, and performance has returned to expected levels.

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