# Incident timeline loading slower than normal

- Provider: [Rootly](https://down.guide/rootly)
- Level: confirmed
- Impact: Degraded
- lasted 53m
- started 2024-01-23 17:28 UTC
- id: DWN-ae792008b1
- Official page: https://status.rootly.com/incidents/c3fc02db-3df2-4835-89bf-2610804ce03e

## Updates from Rootly
### 2024-01-23 17:28 UTC: investigating
Our incident timeline on our Web Platform is loading slower than usual. Incident creation is unaffected.

### 2024-01-23 18:20 UTC: resolved
This issue has been resolved.

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