# Rootly.com Marketing Site Loading Issues

- Provider: [Rootly](https://down.guide/rootly)
- Level: confirmed
- Impact: Degraded
- lasted 13m
- started 2025-12-05 09:01 UTC
- id: DWN-dc3c6f747e
- Official page: https://status.rootly.com/incidents/1d2f4902-4a07-4547-b854-0eb6082dc90b

## Updates from Rootly
### 2025-12-05 09:01 UTC: investigating
Our Rootly.com homepage are seeing 500 errors due to upstream service provider (Cloudflare) issues. No impact to On-Call, Web, Slack, or any other part of our application.

### 2025-12-05 09:14 UTC: resolved
The issues have been resolved: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q

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