# Intermittent Issues Loading Web Platform and Slack App

- Provider: [Rootly](https://down.guide/rootly)
- Level: confirmed
- Impact: Degraded
- lasted 26m
- started 2025-11-12 21:40 UTC
- id: DWN-e4926e3e3c
- Official page: https://status.rootly.com/incidents/31a338ff-b1b8-42e6-b0ff-d6d4b8aeaf98

## Updates from Rootly
### 2025-11-12 21:40 UTC: investigating
We are investigating issues affecting our Web Platform and Slack. Rootly On-Call is unaffected.

### 2025-11-12 22:03 UTC: monitoring
We have a fix implemented and are continuing to monitor. Some customers may notice slightly slower performance.

### 2025-11-12 22:04 UTC: monitoring
We are continuing to monitor for any further issues.

### 2025-11-12 22:06 UTC: resolved
This incident has been resolved.

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